Return & Refund Policy

At 300PICKS, we want every order to reach you in the right condition. Please review our return, replacement and refund guidelines before placing an order.

1. Return Eligibility

A return or replacement request may be accepted when the product received is:

Damaged during delivery.
Defective.
Incorrect compared with the product ordered.
Missing an item or component that should have been included.

Please contact us within 7 days of delivery if you experience any of the above issues.

2. Return Conditions

To qualify for an approved return or replacement:

The product should be unused, unworn and in its original condition.
Original tags, accessories and packaging should be retained.
Proof of purchase or order number may be required.
Clear photographs or an unboxing video may be requested for verification.
The product should not have been damaged after delivery.

3. Non-Returnable Products

For hygiene, safety and quality reasons, certain items may not be eligible for return once opened, used or worn.

These may include:

Opened or used hair accessories.
Personal-use or hygiene-sensitive products.
Products with removed tags or damaged original packaging.
Clearance or final-sale products where specifically mentioned.
Products damaged due to improper use or handling.

4. Damaged, Defective or Incorrect Orders

If you receive a damaged, defective or incorrect product, contact us with your order number and supporting photographs or video.

After verification, 300PICKS may provide a replacement, exchange or refund, depending on product availability and the nature of the issue.

5. Refunds

Once an approved return has been received and inspected, we will notify you regarding the refund status.

Approved refunds are generally processed to the original payment method. The time required for the amount to appear in your account may depend on your bank, card issuer, UPI provider or payment gateway.

Original shipping charges may not be refundable unless the return is caused by an error on our part.